Privacy Policy

Valo Train sells digital PDF guides. This page explains exactly what happens to your personal data when you visit our website or buy our products.

By placing an order, you agree to the rules described here. We keep this policy simple, so you know exactly where your information goes.

We only ask for the information we absolutely need to complete your order. When you buy a guide, we collect your full name and your email address.

Your name helps us identify your payment. Your email is used to send you the digital download link. We never ask for your physical address, phone number, or date of birth.

We use highly secure, third-party providers like PayPal and trusted credit card processors to handle all financial transactions.

When you pay, your card details go directly into their encrypted systems. Valo Train never sees, touches, or stores your credit card number or CVV code. We only receive a confirmation that the payment was successful.

We use your email exclusively to deliver the PDF you paid for and to provide customer support if you need help.

We never sell, rent, or trade your personal information to anyone. We also respect your inbox, meaning we will not send you marketing emails unless you explicitly ask us to.

Our website uses a few essential cookies just to make the checkout process work properly. They remember your session so you do not lose your order before paying.

We do not use tracking pixels, advertising cookies, or anything designed to follow you around the internet.

We keep basic order records, such as your name and transaction reference, for up to five years. This is strictly required to comply with standard tax and accounting laws.

We do not keep this data longer than legally necessary. After this period, it is permanently deleted from our systems.

You have full control over your personal information. You can ask us to show you exactly what data we have, correct it if it is wrong, or permanently delete it.

To do this, simply send us an email. We process all data requests quickly and without hassle.

If you have any questions about how your data is handled, please reach out. We are here to help anytime.